We’re finalizing the transition to our new card provider and are currently targeting a rollout around March 16. We’ll confirm the official launch date as soon as it’s finalized.

Please note that card issuance under our new provider will initially be available only in select countries. Some regions, including parts of Europe, are not yet supported.

You can view the full supported country list here:
https://faq.onesafe.io/articles/6403171068-can-i-issue-cards-for-my-business

For complete details on the transition, please refer to our announcement here:
https://statuspage.incident.io/onesafe

Moreover, all card balances have been transferred to Stables account. Please check your Stables account for a corresponding return transaction. If you don’t see the funds, please note that it may take some time for your card balance to fully update. We recommend confirming that there is a corresponding transaction in your Stables account showing the returned amount before reaching out to support.

If you have questions, send an inquiry to the in-app widget or [email protected]